Welcome to the website of the StockClearanceCompany. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.
The term ''StockClearanceCompany'' or ''company'' or ''us'' or ''we'' refers to the owners of this website. The term ''you'' refers to the user or viewer of our website.
We reserve the right, at any time, to modify, alter, or update these Terms and Conditions and you agree to be bound by such modifications, alterations, or updates.
StockClearanceCompany is a trading name for Jatoris Ltd, Jatoris Ltd is a U.K company with a principal place of business located at, Warehouse One Distribution Ltd, Smokehall Lane, Winsford, Cheshire, CW7 3BE.
The use of this website is subject to the following terms of use:
General Terms
The content and images on the pages of this website are for your general information and use only. They are subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
Definitions
In these conditions ''The Company'' means StockClearanceCompany, a trading name of Jatoris Ltd company registration number 05308943 VAT Registration Number 937 5215 13 ''The Customer'' means the person or company making a purchase and/or as addressed on the Company sales documentation.
Conditions
These conditions shall form the basis of the contract between the Company and the Customer, not withstanding anything in the customer's condition of purchase.
VAT
All prices quoted by the company are inclusive of Value Added Tax. Value Added Tax has been included at the rate applicable at the relevant tax point.
Payment
The Customer shall pay in full at the time of order and before taking goods or delivery is made. The Company does not take deposits or permit reservations on goods.
Order Acceptance
Unless otherwise expressly stated in writing, all pricing, price lists and quotations by the company are invitations to treat. The Customer's order is an offer and will become binding upon the company receiving payment by the customer. An order may only be cancelled or varied with the Company's consent; the giving of the Company's consent shall not in any way prejudice the Company's right to recover from the customer compensation for any loss or expense arising from such cancellation or variation.
Passing of Title
The property in goods shall pass to the Customer on payment to the company. The Customer will hold the goods as bailee for the Company until payment has been received in full and therefore in the event that a Cheque, Credit, Debit or Charge Card is not met then the Company may enter the premises of the customer at all reasonable hours and uplift and remove the goods held as bailee for the Company.
Currency
All payment is taken in Pound Sterling. We accept all major credit and debit cards as listed below:
VISA
VISA Delta (Debit)
Mastercard
Switch/Maestro
Solo
Returns and Refunds
We want you to be fully satisfied with any purchase made from StockClearanceCompany. We advise you to ensure all parts are present and correct before arranging for assembly.
Changed Your Mind?
If you wish to return goods because you don't like them or because they don't fit into your house or room we will accept them and give a full refund minus the cost of delivery, a request must be made within 30 days of you receiving the goods. Refunds will be issued within 30 days of receipt of goods and after we have inspected them for damage. You can return them to our warehouse yourself but you will be responsible for ensuring that the goods are properly wrapped and protected.
We are not able to accept returns of flat pack furniture if assembly has been started. If you find that there are any pieces missing or faults with parts please email us quoting your order number and the parts that you require and we will send you replacements.
Damaged or Incomplete?
If you receive goods that are damaged we will either replace them at no extra cost or offer a full refund.
Please keep all original packaging until you have thoroughly checked all furniture. All goods to be returned must be repackaged in their original packing to prevent further damage or damage to other goods during transport. Unpacked goods cannot be collected and refund cannot be given.
If our couriers arrive to collect goods and they are not packaged they will not be able to take them away and you will be charged for the journey.
If you have not kept the original packaging you are responsible for ensuring that any returned goods are securely wrapped in order to prevent any further damage occurring to the goods and to prevent any damage to other goods being delivered.
Please note: We take great care when packing our products to ensure that all furniture and associated items are sent out in the best possible condition.
If packaging damage occurs please sign the delivery note as 'damaged on delivery', and contact us with full details within 24 hours of delivery and we will utilise the investigative process adopted by our couriers.
The refund can only be made after the goods have been returned to our warehouse and been inspected by our team. If there is a problem with your furniture we ask that if possible you email us photographs of the damage to allow us to deal with your query more effectively. Please send photographs to returns@stockclearancecompany.co.uk.
Other Information:
Please note that our returns policy may not include special order items.
UK's Lowest Price Guarantee
If you find any of our products cheaper elsewhere online we will guarantee to price match or better the price!*
The Lowest Price Guarantee applies where the following conditions are met:
The items must be identical and brand new
The price must include VAT and any other charges (surcharges and delivery)
The product must be in stock with us and the competitor
The Lowest Price Guarantee applies to goods available in the UK
We will require sufficient information to allow us to verify the price such as the web address where you have found the product
We are not able to price match with online auction sites such as eBay or eBay stores.
*Price match requests must be within 7 days of the order being placed.
Claims Procedure
Risk in the goods passes when the customer removes them from the shop or takes delivery of them. If the goods delivered to the customer are found to be faulty, of non-merchantable quality or short delivered, the Company must be notified within 24 hours of delivery. The Company will replace or repair the goods within a reasonable period of time. If this is not possible, the customer will be offered a refund of the amount already paid. The Customer should contact returns@stockclearancecompany.co.uk.
Sometimes the boxes that our furniture is delivered in will have become dusty or dirty from being stored in warehouses and in transit. If you are having goods delivered to your room of choice, including upstairs, please ensure that carpets are covered to protect them as we cannot accept responsibility for uncovered carpets.
Statutory Rights
The aforementioned Terms And Conditions do not affect the statutory rights of the Customer.
Our Privacy Policy
The term "Stockclearancecompany" or ''company'' or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.
This privacy policy sets out how Stockclearancecompany uses and protects any information that you give Stockclearancecompany when you use this website.
Stockclearancecompany is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Stockclearancecompany may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
name and title
contact information including email address
demographic information such as post code, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at marketing@stockclearancecompany.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:
Bent Ley Rd. Meltham Mills, Nr Huddersfield, W.Yorks, HD9 4AP.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Thank you for buying from StockClearanceCompany. |
